Fast-Casual Restaurant Chain with Over 50 Locations Averages 20% Redemption Rates
CHALLENGE: A fast-casual restaurant chain based in the Midwest with over 50 locations wanted to motivate customers to try their new menu items.
SOLUTION: Using a Targeted mailing list, we mailed over 200,000 people within a three-mile radius of all their stores system-wide. They offered a $5 Gift Card and BOGO Coupon on salads.
- The average redemption rate was just over 20%!
- Some of the locations received up to 38%!
- The chain continues to mail campaigns for its stores through Triadex using Targeted mailing lists.